Fi99 Terms & Conditions — What You Need to Know Before You Play

Fi99 is an internationally licensed online gaming platform. This Terms and Conditions fi99 website, mobile app, and all related services. By accessing the platform or creating an account, you automatically become subject to these terms.

Fi99 reserves the right to update or modify these Terms and Conditions the right to update or amend at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

To use fi99, you must be at least 18 years of age fi99 services are not available to anyone under the age of 18. If any discrepancy is found during age verification, the account will be suspended immediately and any funds held may be forfeited.

You must also ensure that online gaming is legally permitted in your area. fi99 does not take responsibility for users' legal compliance — this is entirely the user's own responsibility.

• Age: minimum 18 years
• Each person is allowed to open one account only
• Accounts must be registered under your own identity, not someone else's
• Providing accurate and up-to-date information is mandatory

On fi99 Register During registration, you must provide your correct name, mobile number, and date of birth. Providing incorrect or false information may result in your account being suspended or closed.

As part of KYC (Know Your Customer) verification, fi99 may request a national ID, passport, or other government-issued identity document at any time. KYC verification may be mandatory before a withdrawal can be processed.

Account Security

Keep your account password and login credentials strictly confidential. Do not allow anyone else to use your account. If you suspect unauthorized access to your account, contact fi99 support immediately. fi99 will not be held responsible for any loss resulting from third-party access.

On fi99 Deposit via Mobile Banking, Nagad, and Rocket. Deposits are generally credited to your account instantly. A minimum deposit amount may apply — the current amount can be found on the platform's deposit page.

Withdrawal requests are typically processed within 1–3 business days. Additional verification may be required for large withdrawal amounts. fi99 reserves the right to place a withdrawal on hold until verification is complete for any unusual transactions.

• Deposit Methods: Mobile Banking, Nagad, Rocket
• Withdrawals must be made to the same payment method used for the deposit
• Fi99 takes the highest level of precaution to prevent money laundering
• If suspicious activity is detected on any transaction, the account will be investigated

Fi99 offers welcome bonuses, reload bonuses, cashback, and other promotional offers from time to time. Each bonus has its own wagering requirements and validity period. It is important to read the specific terms of a bonus before claiming it.

Fi99 reserves the right to modify, suspend, or cancel any promotional offer at any time. If bonus abuse is detected, the bonus may be forfeited and the account suspended.

The following activities are strictly prohibited on the fi99 platform:

• Creating or operating multiple accounts
• Creating an account using another person's identity
• Using bots, software, or automation tools to play
• Deliberately abusing the bonus system
• Attempting to interfere with or compromise platform security
• Using the platform for money laundering or any unlawful financial transactions
• Threatening or harassing other players

All games on fi99 meet international Random Number Generator (RNG) technology. This means every game outcome is entirely unbiased and unpredictable. fi99 ensures game fairness through regular third-party audits.

Games from top providers including Evolution, Pragmatic Play, and Ezugi operate under their own licenses and regulatory oversight. fi99 has no control over the outcomes of these games.

Fi99 takes responsible gaming very seriously. The platform offers deposit limits, session time limits, and a Self-Exclusion option. If you feel that gaming is having a negative impact on your life, please use these tools or contact support.

Self-exclusion Once activated, your account will be completely inactive for the specified period. No deposits or gaming activity will be possible during this time. For more details, Responsible Gaming View page.

Fi99 is committed to protecting your personal information. We never sell or share your data with third parties, except where required by law, in which case relevant authorities may be informed. To learn more, please review our Privacy Policy Read.

You may close your fi99 account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

Fi99 may also close or suspend an account for the following reasons:

• Breach of terms and conditions
• Fraud or Suspicious Activity
• KYC Verification Failure
• Extended periods of inactivity (inactive account policy applies)

Fi99 is not liable for any losses resulting from technical issues, server outages, or third-party failures. fi99 will not provide compensation for financial losses incurred through gaming. Users participate entirely at their own risk.

For any dispute or complaint, please first contact [email protected]-. We aim to respond within 48 hours. fi99 is committed to resolving disputes in a fair and transparent manner.

If you are not satisfied with our internal resolution process, you have the right to escalate your complaint to the licensing authority.